During peak trading times, eg- Sale, Christmas and Easter - Deliveries can be delayed. If you have any questions or concerns please contact us by emailing email@example.com.
*Please note: All orders out of the UK may incur charges due to local duties and taxes. Lovisa is not responsible for any additional fees, restricted items or delay in delivery due to these circumstances. If you have any queries or concerns about this please check your local customs policy.
These transit days are estimates only. Once your parcel has been collected by the courier we are not responsible for any delays in delivery.
We use Royal Mail for all deliveries of online purchases. If you have any queries in regards to the whereabouts of your parcel, you can Track Your Order.
Please note once your order has been placed online we are unable to make amendments to product, customer or delivery details. Alternatively, if you have any queries about placing an order or an order you have received, please contact our team at firstname.lastname@example.org.