Our stores in the UK are temporarily closed. Stores in France are now open. Read More

Due to excess Black Friday orders there will be potential delays to your delivery.

 

Lovisa ships to any residential address located within the UK and Europe. 


IMPORTANT DELIVERY UPDATES

 Due to COVID-19, delivery times can change at any time without notice. We are working hard to keep you up to date with how long it will take for your order to get to you. 
Our delivery timescale is 7-10 business days for the UK and 10-12 business days for Europe.

To help us ensure we can respond to your questions promptly, please only contact us if you haven't received your order within the above timescale. We understand that delays in delivery, especially in current times can be incredibly frustrating.

We appreciate your patience and support during this time.




 *Please note: All orders out of the UK may incur charges due to local duties and taxes. Lovisa is not responsible for any additional fees, restricted items or delay in delivery due to these circumstances. If you have any queries or concerns about this please check your local customs policy. 

These transit days are estimates only. Once your parcel has been collected by the courier we are not responsible for any delays in delivery.

We use Royal Mail for all deliveries of online purchases. If you have any queries in regards to the whereabouts of your parcel, you can Track Your Order. 

Please note once your order has been placed online we are unable to make amendments to product, customer or delivery details. Alternatively, if you have any queries about placing an order or an order you have received, please contact our team at info@lovisa.com.